diff --git a/app/components/auth_welcome.rb b/app/components/auth_welcome.rb
index 1a3837f..8063c8d 100644
--- a/app/components/auth_welcome.rb
+++ b/app/components/auth_welcome.rb
@@ -66,10 +66,18 @@ class Components::AuthWelcome < Components::Base
 
   def render_footer
     footer(class: "welcome-footer") do
+      p do
+        plain helpers.t("logins.welcome.trouble_help")
+        a(href: "mailto:auth@hackclub.com") { "auth@hackclub.com" }
+        plain "."
+      end
+
       p(class: "welcome-links") do
         a(href: "/docs/privacy") { "Privacy" }
         plain " • "
         a(href: "/docs/terms-of-service") { "Terms" }
+        plain " • "
+        a(href: "/docs/contact") { "Contact" }
       end
 
       if Rails.application.config.try(:git_version).present?
diff --git a/app/components/footer.rb b/app/components/footer.rb
index f34f6e3..9cbe63e 100644
--- a/app/components/footer.rb
+++ b/app/components/footer.rb
@@ -5,7 +5,10 @@ class Components::Footer < Components::Base
     footer(class: "app-footer") do
       div(class: "footer-content") do
         div(class: "footer-main") do
-          p(class: "app-name") { "Identity Vault" }
+          p(class: "app-name") { t("brand") }
+          p(class: "footer-links") do
+            a(href: "/docs/contact") { "Contact us" }
+          end
         end
 
         div(class: "footer-version") do
diff --git a/app/views/docs/contact.md.erb b/app/views/docs/contact.md.erb
new file mode 100644
index 0000000..4f85599
--- /dev/null
+++ b/app/views/docs/contact.md.erb
@@ -0,0 +1,19 @@
+---
+title: Contact us
+category: Getting Started
+order: 99
+---
+
+## Account & Login Issues
+
+For help with account access, login problems, or integrating with the Hack Club Auth platform, email [auth@hackclub.com](mailto:auth@hackclub.com).
+
+This includes:
+
+- Trouble logging in or accessing your account
+- OAuth or OIDC integration support
+- Issues signing into Slack
+
+## Identity Verification
+
+For questions about identity verification, email [identity@hackclub.com](mailto:identity@hackclub.com).
diff --git a/app/views/onboardings/document.html.erb b/app/views/onboardings/document.html.erb
index 661c50f..5cc4053 100644
--- a/app/views/onboardings/document.html.erb
+++ b/app/views/onboardings/document.html.erb
@@ -112,3 +112,6 @@
     </li>
   </ul>
 </div>
+<p style="margin-top: 1rem; font-size: 0.9em; color: var(--muted-color);">
+  Questions about identity verification? Contact <a href="mailto:identity@hackclub.com">identity@hackclub.com</a>.
+</p>
diff --git a/app/views/shared/_verification_status.html.erb b/app/views/shared/_verification_status.html.erb
index 74c31ab..f36d8ee 100644
--- a/app/views/shared/_verification_status.html.erb
+++ b/app/views/shared/_verification_status.html.erb
@@ -46,6 +46,7 @@
     </ul>
   </div>
   <p>These issues cannot be corrected through resubmission.</p>
+  <p>If you have questions, please contact <a href="mailto:identity@hackclub.com">identity@hackclub.com</a>.</p>
 <% else %>
   <h1>Documents Under Review</h1>
   <p>Thanks for uploading your documents! Our team is reviewing them now, which typically takes 1-2 business days.</p>
diff --git a/config/locales/en.yml b/config/locales/en.yml
index 98443b2..aba7daa 100644
--- a/config/locales/en.yml
+++ b/config/locales/en.yml
@@ -315,6 +315,7 @@ en:
     welcome:
       email_help: "This'll be the email you use across Hack Club. We recommend using your personal email. If you already have a Hack Club account, just put your existing email in here :-)"
       continue: Continue
+      trouble_help: "If you're having trouble logging in, please email "
     email:
       title: Check your email...
       sent_to: We sent a code to