From 7f8d006a7cb99cf2cd5d9e813a82482c789556dc Mon Sep 17 00:00:00 2001
From: maxstellar <93678379+maxstellar@users.noreply.github.com>
Date: Sat, 11 Apr 2026 14:27:34 -0700
Subject: [PATCH] Add #help (#186)

* add transcript for #help

* Add #help to init python file
---
 nephthys/transcripts/__init__.py         |  2 ++
 nephthys/transcripts/transcripts/help.py | 24 ++++++++++++++++++++++++
 2 files changed, 26 insertions(+)
 create mode 100644 nephthys/transcripts/transcripts/help.py

diff --git a/nephthys/transcripts/__init__.py b/nephthys/transcripts/__init__.py
index b47d7d0..665dfa3 100644
--- a/nephthys/transcripts/__init__.py
+++ b/nephthys/transcripts/__init__.py
@@ -6,6 +6,7 @@ from nephthys.transcripts.transcripts.construct import Construct
 from nephthys.transcripts.transcripts.fallout import Fallout
 from nephthys.transcripts.transcripts.flavortown import Flavortown
 from nephthys.transcripts.transcripts.hctg import Hctg
+from nephthys.transcripts.transcripts.help import Help
 from nephthys.transcripts.transcripts.identity import Identity
 from nephthys.transcripts.transcripts.jumpstart import Jumpstart
 from nephthys.transcripts.transcripts.lynx import Lynx
@@ -24,4 +25,5 @@ transcripts: List[Type[Transcript]] = [
     Hctg,
     Fallout,
     Lynx,
+    Help,
 ]
diff --git a/nephthys/transcripts/transcripts/help.py b/nephthys/transcripts/transcripts/help.py
new file mode 100644
index 0000000..c83ab3b
--- /dev/null
+++ b/nephthys/transcripts/transcripts/help.py
@@ -0,0 +1,24 @@
+from nephthys.transcripts.transcript import Transcript
+
+
+class Help(Transcript):
+    """Transcript for help"""
+
+    program_name: str = "help"
+    program_owner: str = "U07F6FMJ97U"
+
+    help_channel: str = "C07TM4C0AQ5"  # help
+    ticket_channel: str = "C0AS7CGTK8W"  # help-ticket
+    team_channel: str = "C0APKHZG495"  # owners-of-help-channel
+
+    faq_link: str = "https://hackclub.enterprise.slack.com/docs/T0266FRGM/F0ARLNM3A1E"
+
+    first_ticket_create: str = f"""
+hi (user)! seems like it's your first time, welcome to the help channel! someone will be here soon to help answer your question! for now, feel free to look at the <{faq_link}|faq>, it answers some common questions and gives basic information. 
+if your question has been answered, please hit the button below to mark it as resolved ^-^
+"""
+    ticket_create: str = f"someone will be here soon to help answer your question! for now, feel free to look at the <{faq_link}|faq>, it answers some common questions and gives basic information. if your question has been answered, please hit the button below to mark it as resolved ^-^"
+    resolve_ticket_button: str = "i get it now"
+    ticket_resolve: str = f"oh, oh! it looks like this post has been marked as resolved by <@{{user_id}}>! if you have any more questions, please make a new post in <#{help_channel}> and someone'll be happy to help you out! not me though, i'm just a silly racoon ^-^"
+
+    not_allowed_channel: str = f"heyo! doesn't seem like you're supposed to be in that channel, please reach out to <@{program_owner}> if that's wrong!"