diff --git a/components/jobs/club-operations-lead/jd.mdx b/components/jobs/customer-success-lead/jd.mdx similarity index 68% rename from components/jobs/club-operations-lead/jd.mdx rename to components/jobs/customer-success-lead/jd.mdx index 911c78d1..26b3fb83 100644 --- a/components/jobs/club-operations-lead/jd.mdx +++ b/components/jobs/customer-success-lead/jd.mdx @@ -1,6 +1,4 @@ -## Hack Club is hiring a Club Operations Lead. - -**Find purpose and passion by supporting technical teens with your customer service and management skills. **As the liaison between teens leading their own after-school Hack Clubs and Hack Club's amazing resources, you'll play a vital role in Hack Club's nonprofit mission to support high school coders in starting coding clubs, hackathons, and building awesome projects. +**Find purpose and passion by supporting technical teens with your customer service and management skills.** As the liaison between teens leading their own after-school Hack Clubs and Hack Club's amazing resources, you'll play a vital role in Hack Club's nonprofit mission to support high school coders in starting coding clubs, hackathons, and building awesome projects. - **Build relationships, follow up, and provide outstanding customer service** - Fun, fast-growing nonprofit tech startup @@ -8,21 +6,21 @@ ### PAY AND BENEFITS -- $50,000 - $55,000 per year - 4 weeks paid time off plus 11 holidays plus health insurance - Hardware stipend of $2,000 (for example, to buy a MacBook Air, big monitor, external keyboard and mouse) +- Pay depending on experience ### HOURS AND LOCATION - Fulltime, flexible hours must include 5 - 9pm two days a week (for Hack Clubbers on the West Coast) -- 80% in-office / 20% WFH---office in Shelburne +- 80% in-office / 20% WFH---office in Shelburne, Vermont ### RESPONSIBILITIES - **Serve as the top point of contact** for Hack Clubbers, receiving messages through Slack, email, and iMessage - **Process applications** from teen coders and **run onboarding calls** with new Hack Club leaders over Zoom - **Handle back-office tasks accurately and promptly** -- **Build out and supervise a team of part-time Hack Clubbers** to handle the growing volume of contacts and inquiries +- **Build out and supervise a team of part-time, paid Hack Clubbers** to handle the growing volume of contacts and inquiries - **Treat teens 13 - 18 years old with total respect and professionalism** ### WHO ARE YOU? @@ -37,22 +35,23 @@ ### REQUIRED -- Software savvy: 3+ years of experience with Google Docs or Microsoft Office applications, comfortable in spreadsheets, databases, project management software tools -- Superior organizational skills +- Software savvy: Experienced in Google Docs or Microsoft Office applications, comfortable in spreadsheets, databases, project management software tools +- Superior organizational skills  - Terrific written and verbal communication skills -### APPLY HERE: https://hack.af/club-ops-lead-apply +**FULL JOB DESCRIPTION HERE:** [hack.af/cust-success-lead](https://hack.af/cust-success-lead) +**TO LEARN MORE,** feel free to contact our search partner, Charlene Wallace, charlene@charlenewallace.com, for a confidential exploratory conversation. -**TO LEARN MORE,** feel free to contact our search partner, Charlene Wallace, at charlene@charlenewallace.com, for a confidential exploratory conversation. +--- ## ABOUT HACK CLUB -Hack Club is a fun, nonprofit tech startup, run by a small team of young, highly-creative engineers, building programs every day for thousands of teenagers from around the world. We support high school coders in starting coding clubs, hackathons, and building awesome projects. +[Hack Club](http://hackclub.com) is a fun, nonprofit tech startup, run by a small team of young, highly-creative engineers, building programs every day for thousands of teenagers from around the world. We support high school coders in starting coding clubs, hackathons, and building awesome projects. Founded in 2014, Hack Club's mission is to support, inspire and motivate teenagers from all backgrounds to become highly technical and use their computer skills to solve problems. Our goal: to become as ubiquitous, as universal, and as culturally foundational for young people today as the Girl and Boy Scouts were 70 years ago. -Watch our 7 minute documentary on [The Hacker Zephyr](https://youtube.com/watch?v=2BID8_pGuqA), a 10-day cross-country coding trip by train, to meet a few of the teens in our community. Growing fast, we currently work with 10,000 to 20,000 teens in 36 states and 22 countries. +Watch our 7 minute documentary on [The Hacker Zephyr](http://youtube.com/watch?v=2BID8_pGuqA), a 10-day cross-country coding trip by train, to meet a few of the teens in our community. Growing fast, we currently work with 10,000 to 20,000 teens in 36 states and 22 countries. --- diff --git a/pages/jobs/club-operations-lead.js b/pages/jobs/customer-success-lead.js similarity index 68% rename from pages/jobs/club-operations-lead.js rename to pages/jobs/customer-success-lead.js index 36636af2..7e356e80 100644 --- a/pages/jobs/club-operations-lead.js +++ b/pages/jobs/customer-success-lead.js @@ -2,16 +2,16 @@ import { BaseStyles, Box, Container, Heading, Text } from 'theme-ui' import Head from 'next/head' import Nav from '../../components/nav' import Meta from '@hackclub/meta' -import JobDescription from '../../components/jobs/club-operations-lead/jd.mdx' +import JobDescription from '../../components/jobs/customer-success-lead/jd.mdx' import ForceTheme from '../../components/force-theme' const Page = () => ( <>