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Max Wofford 2022-04-14 12:12:38 -04:00
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**Find purpose and passion by supporting technical teens with your customer service and management skills. **As the liaison between teens leading their own after-school Hack Clubs and Hack Club's amazing resources, you'll play a vital role in Hack Club's nonprofit mission to support high school coders in starting coding clubs, hackathons, and building awesome projects.
- ** Build relationships, follow up, and provide outstanding customer service**
- Fun, fast-growing nonprofit tech startup
- Potential for growth!
- **Build relationships, follow up, and provide outstanding customer service**
- Fun, fast-growing nonprofit tech startup
- Potential for growth!
### PAY AND BENEFITS
- $50,000 - $55,000 per year
- 4 weeks paid time off plus 11 holidays plus health insurance
- Hardware stipend of $2,000 (for example, to buy a MacBook Air, big monitor, external keyboard and mouse)
- $50,000 - $55,000 per year
- 4 weeks paid time off plus 11 holidays plus health insurance
- Hardware stipend of $2,000 (for example, to buy a MacBook Air, big monitor, external keyboard and mouse)
### HOURS AND LOCATION
- Fulltime, flexible hours must include 5 - 9pm two days a week (for Hack Clubbers on the West Coast)
- 80% in-office / 20% WFH---office in Shelburne
- Fulltime, flexible hours must include 5 - 9pm two days a week (for Hack Clubbers on the West Coast)
- 80% in-office / 20% WFH---office in Shelburne
### RESPONSIBILITIES
- **Serve as the top point of contact** for Hack Clubbers, receiving messages through Slack, email, and iMessage
- **Process applications** from teen coders and **run onboarding calls** with new Hack Club leaders over Zoom
- **Handle back-office tasks accurately and promptly**
- **Build out and supervise a team of part-time Hack Clubbers** to handle the growing volume of contacts and inquiries
- **Treat teens 13 - 18 years old with total respect and professionalism**
- **Serve as the top point of contact** for Hack Clubbers, receiving messages through Slack, email, and iMessage
- **Process applications** from teen coders and **run onboarding calls** with new Hack Club leaders over Zoom
- **Handle back-office tasks accurately and promptly**
- **Build out and supervise a team of part-time Hack Clubbers** to handle the growing volume of contacts and inquiries
- **Treat teens 13 - 18 years old with total respect and professionalism**
### WHO ARE YOU?
- A high-energy doer, warm and friendly, good at making connections
- An experienced manager, leader, or coordinator---perhaps in hospitality, retail, or a nonprofit
- Detailed, accurate, and timely
- Problem solver
- Solid project manager
- Inspired by computers, technology, and online communities
- Excited to work 1:1 with teenagers every day
- A high-energy doer, warm and friendly, good at making connections
- An experienced manager, leader, or coordinator---perhaps in hospitality, retail, or a nonprofit
- Detailed, accurate, and timely
- Problem solver
- Solid project manager
- Inspired by computers, technology, and online communities
- Excited to work 1:1 with teenagers every day
### REQUIRED
- Software savvy: 3+ years of experience with Google Docs or Microsoft Office applications, comfortable in spreadsheets, databases, project management software tools 
- Superior organizational skills 
- Terrific written and verbal communication skills
- Software savvy: 3+ years of experience with Google Docs or Microsoft Office applications, comfortable in spreadsheets, databases, project management software tools 
- Superior organizational skills 
- Terrific written and verbal communication skills
**TO LEARN MORE,** feel free to contact our search partner, Charlene Wallace, at charlene@charlenewallace.com, for a confidential exploratory conversation.
## ABOUT HACK CLUB